Medical Outfitters

Return Policy

Medical Outfitters Return Policy

General Returns
Items in original condition may be returned or exchanged within 30 days accompanied by your original invoice or receipt. Returns must clean, folded properly, and show no signs of wear, use or being washed, with complete tags intact. Items that have been washed, worn or embroidered cannot be returned. You will receive a full refund for the cost of the product, based on your original payment method. Original or return postage is not refundable. We will, however, at our discretion exchange items with no additional shipping/processing charges. If you have placed your order with a credit card please allow up to two billing cycles for a refund to appear on your credit card statement. If you paid by check, your refund check will be sent to you via first-class mail.

Holiday Items
Due to high seasonal demand and limited quantities of holiday prints, these items must be returned or exchanged within 5 days of purchase. Holiday scrubs will not be accepted for refund or replacement for any reason less than 7 days prior to the holiday nor after the holiday.

Sale / Clearance Items
Clearance Items are sold as is, and can be returned for a store credit only.

Special orders
Special orders are non-returnable. We encourage you to come into the store and try on clothes to ensure you are ordering the correct size.

Stethoscopes / Hosiery / Pen Lights / Other Miscellaneous Instruments
Due to the intimate nature of these items they are not returnable.